Disability and Dyslexia Service


Disability and Dyslexia Service

The Disability and Dyslexia Service (DDS) offers support for all students with disabilities, specific learning difficulties and mental health issues at Queen Mary University of London (QMUL).

Special Examination Arrangements Deadline (16/03/18)

The deadline for applying for Special Examination Arrangements has now passed.  If you feel unable to take your examinations please follow the guidance within the Extenuating Circumstances Policy, which is available here, which can be found here.


DDS Student Survey

DDS welcome and encourage feedback from all students who have used the service, which will be used to monitor and improve support offered to students at QMUL.  As such, we would like to invite you to participate in our annual survey, which is open now.  It should only take you about 5 minutes, and we are offering all students who complete the survey the chance to win an Amazon Kindle Fire HD8, 8" HD display, Wi-Fi.  This survey is anonymous so we do not need your name or any other personal details, although we will ask you to submit an email address at the end of the survey if you wish to enter the prize draw. 

This survey will close on 29/03/18.

Access Guides

QMUL has worked with DisabledGo in order to produce Access Guides for our campuses. The Access Guide for the Disability and Dyslexia Service is available here.  Other QMUL access guides are available here.

Are you a new QMUL student?  Are you a Study Needs Assessor working with students from QMUL?  

If so, please see our "" page, which highlights recent changes to Disabled Students' Allowance and how those changes may effect you.  It is likely that further changes will follow, at which time this page will be updated.

QMUL Student Survey Results

In the most recent survey of student satisfaction at Queen Mary University of London, the Queen Mary Student Survey (QMSS) recorded the Disability and Dyslexia Service as having an overall satisfaction rate of 93%, which was one of the highest scores for any service at the university.  In addition to this, DDS carries out our own student survey each year.  Results of our most recent survey can be found here. [PDF 120KB]

Services Offered

Our highly experienced team of staff offer advice, guidance and support in the following areas:

  • Finding out if you have a specific learning difficulty like dyslexia
  • Applying for funding through the Disabled Students' Allowance (DSA)
  • Arranging DSA assessments of need
  • Special arrangements in examinations
  • Accessing loaned equipment (e.g. digital recorders)
  • Specialist one-to-one "study skills" tuition
  • Ensuring access to course materials in alternative formats (e.g. Braille)
  • Providing educational support workers (e.g. note-takers, readers, library assistants)
  • Mentoring support for students with mental health issues and conditions on the autistic spectrum.

We support all QMUL students: full-time, part-time, undergraduate, postgraduate, UK and international at all campuses and all sites.  We also offer training for staff, please contact us for information.

The DDS is based on the second floor of the Bancroft Building at the Mile End Campus.

If you think that we might be able to support you, please do not hesitate to contact us via email.

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