Disability and Dyslexia Service

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Staff Information

Simon Jarvis, Head of Disability and Dyslexia Service

Simon joined Queen Mary University of London (QMUL) as Head of the Disability and Dyslexia Service in August 2008. He has previously worked in a variety of roles within the disability sector of Higher Education, including disability adviser, assistant manager at a DSA-QAG registered Assessment Centre and a freelance DSA needs assessor. Simon is also the Principal Safeguarding Officer for Professional Services at QMUL.

Room 2.30, The Bancroft Building
Tel:  020 7882 2765

Ashleigh Brownsmith, Disability Advisor (Assistive Technologies), Deputy Head of Disability and Dyslexia Service

After graduating from the University of Derby with a degree in Computer Studies, Ashleigh worked within the private sector as a software engineer, developing EPOS software and large database systems, before taking up a role at Queen Mary University of London (QMUL) in 2004.  Since then he has held a number of posts within the Disability and Dyslexia Service, in which he has gained a great deal of experience in supporting students.  More recently Ashleigh completed a Masters degree in Online and Distance Education, a significant element of which related to supporting disabled students.

Room 2.37, The Bancroft Building
Tel:  020 7882 2764

Melanie Dupin, Mental Health Advisor

Melanie joined the team in 2016, having previously worked in a similar post at another Higher Education institution.   She has worked within the mental health field since 2008, including supporting young people with eating disorders and working in mental health advocacy.  She has a special interest in emerging conditions and developing resilience.

Room 2.32, The Bancroft Building
Tel: 020 7882 8887

Lucia Evans, Disability Adviser (Specific Learning Difficulties)

Lucia worked as a student learning advisor at the British School of Osteopathy for five years before moving into the area of welfare and disability for another two years. She has supported students with a variety of disabilities and health issues, including SpLDs and went onto specialise and complete her Post-graduate Certificate in Teaching Adult Dyslexic Learners in Higher and Further Education. She joined QMUL in August 2017.

Room 2.04b, The Bancroft Building
Tel: 020 7882 2758

Niall Morrissey, Mental Health Co-ordinator

Niall joined the team in March 2012. Prior to taking up his role at Queen Mary University of London (QMUL), Niall worked as an Occupational Therapist in community mental health in Cambridge. His background is in music and the arts and Niall continues to be involved with arts based charities in London and Cambridge.

Ground Floor, Maynard House
Tel:  020 7882 7359

Melanie Parsons, Disability Adviser (currently on maternity leave)

Melanie has previously worked as a Learning Support Assistant at Anglia Ruskin University, where she helped support students with a variety of disabilities. She then relocated to London taking on an advisory role within student complaints and appeals at the University of the Arts and in 2011 she moved into a similar role here, at Queen Mary University of London (QMUL). During this time she undertook a PG Certificate in Teaching Adult Learners with Specific Learning Differences, which has led to her interest in taking up her current position.

Room 2.39, The Bancroft Building
Tel:  020 7882 2757

Geneviève Robinson, Disability Advisor (maternity cover)

Geneviève has recently joined the service, starting as a temporary Disability Adviser, and now has been appointed as the full-time maternity cover for her colleague Melanie Parsons. Geneviève has been a disability adviser for the past five years, her previous post at London Metropolitan University supporting a diverse range of students with disabilities, long term medical conditions, mental health difficulties and SpLDs. Geneviève is graduate from Goldsmiths University of London in European Languages, culture and society. She has had over 20 years of experience in the university sector having worked at Goldsmiths, the University of the Arts, Imperial college, in a variety of front facing roles, for instance; in interpreting and translation courses for employees of the Gas and Oil industries in Russia and China, placing language students abroad in France and Latin America, maintaining and creating faculty web content, and managing a departmental office. Working in various universities has given Geneviève a wide range of experience and knowledge.

Room 2.39, The Bancroft Building
Tel:  020 7882 2757

James Ross, Disability and Dyslexia Service Frontline Support Officer

James started working for Queen Mary University of London in 2014, where he started in Library Services.  In 2017 he joined the Disability and Dyslexia Service. James has worked alongside students in higher education with specific learning difficulties, mental health conditions and disabilities and has provided administrative support for these students for the last year.

Room 2.06, The Bancroft Building
Tel: 0207 882 2756

Sadie Setchell, Disability and Dyslexia Service Frontline Support Manager

Sadie took up her post as administrator for the Disability and Dyslexia Service at Queen Mary University of London (QMUL) in May 2007 having previously worked in a similar role within Higher Education at the DSA-QAG registered North London Assessment Centre and has been providing administrative support to students with a variety of disabilities for the last six years.

Room 2.06, The Bancroft Building
Tel:  020 7882 2756

Lesley Bridges, Specialist One to One Study Skills Tutor

Lesley joined Queen Mary University of London (QMUL) in January 2001 at the startup of the Dyslexia and Disability service.  Previous to this, she had a wide experience in the private sector both in the UK and overseas working in industries such as human resources, merchant banking and employment psychology.  Her post graduate qualifications in the disability area have led her to her current role at QM as a dyslexia tutor, and she is also an assessor for specific learning difficulties.

Room 2.05a, The Bancroft Building

Shagufta Fayyaz, Specialist One to One Study Skills Tutor

Shagufta Joined Queen Mary University of London (QMUL) as a Specialist study support tutor in Jan 2017. She has completed her BSc (HONS), MSc, PG Cert and is currently studying PGCILT at London school of hygiene & tropical medicine (LSHTM). She also teaches at LSHTM, where she participated and published papers in various research projects.

She has developed her expertise in SpLD over the past 10 years having worked in similar roles in various Higher Education and Further Education institutions as a Specialist tutor, assessor, mentor and Lecturer in Additional learning support.

Shagufta also previously worked in the private sector in Canary wharf, providing 1:1 specialist support to staff with SpLD and disabilities.

Room 2.43 The Bancroft Building

Pru Lunberg, Specialist One to One Study Skills Tutor

Pru took up her post as Dyslexia Tutor at Queen Mary University of London (QMUL) in early 2007. She has a professional background including years working as a teacher of ESOL/EFL, working in the theatre, and working in fundraising. Since completing a postgraduate teaching certificate, she has worked with students with specific learning differences in a variety of other Higher Educational establishments within the greater London area. She currently works half the week here at QMUL, and half the week at Goldsmith’s College, University of London. She supports students studying a wide range of subjects.

Room 2.04a, The Bancroft Building

We also have a dedicated team of mentors, and Educational Support Workers.

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